New Regulation from Centers for Medicare & Medicaid Services
Due to new regulation that was just passed by Centers for Medicare & Medicaid Services (CMS), as of Oct 1st, 2022, ALL Medicare phone calls must be conducted on a recorded line.
PLEASE ADD THESE PHONE NUMBERS TO YOUR CONTACT LIST FOR LHF INSURANCE AGENCY:
OUTBOUND Recorded Line: 513-401-6550 (FROM our office TO YOU *only*)
This is the number WE will be calling you FROM to discuss your Medicare coverage, questions, etc.
2. INBOUND recorded Line: 463-204-0230 (TO our office FROM YOU *only*)
This is the number YOU will CALL INTO for any of your Medicare coverage needs
Our regular office number (317-383-0530) is still in use for all business other than Medicare.
Should you make a call to our regular number and need to discuss Medicare, we will ask to call you back from our dedicated outbound recorded line number.
We apologize for the inconvenience and learning curve for all involved, but we greatly APPRECIATE your PATIENCE and UNDERSTANDING as we work to implement these new measures!!